Contact Information

E-mail  if you want a quick response and fewer mistakes; Phone or Fax is a little slower.

Orders should not considered placed until we confirm by return E-mail or phone call.

Electronic mail

General Information and to place orders: questions@woc-usa.net

 

Telephone

707-226-2845

 

FAX

707-226-2845 (yes, it's the same number)

 

Postal and return shipping address

4075 Browns Valley Rd, Napa, CA 94558-4144

 

Sorry, but due to the nature of what we do, no visitors are allowed at either of our facilities.

 

Hours of operation

"We get up at noon and get to work at one,
Take an hour for lunch and then at two we're done. (Jolly good fun!)"

Ok, seriously, through summer we'll try to have someone here during the following hours (pacific standard time):

    Monday, Tuesday, Wednesday - 9:00 am to 5:00 pm
        Thursday, Friday, Saturday - 10:00 am to 4:00 pm    
            Sunday and holidays - closed (although somehow I still end up here)

                    but we are also all working theatre folk, so rehearsals, classes and other remote activities can sometimes throw scheduling out the window.

Invoices are mailed out AFTER the items have been shipped. You might get your invoice from a week to a month after you receive the boxes. We do not provide packing slips, pre-invoices, or written estimates. We apologize for the inconvenience, but we just don't have the staff to do anything but build your order, ship your order, and then invoice the order, in that order.